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Effective Date: June 1, 2025

Welcome to Zoomerrr. By accessing or using our website, mobile applications, and services, you agree to the terms, policies, and commitments outlined below. If you do not agree with any of these, please do not use our services.

1. Terms of Use
You agree to use Zoomerrr’s services for lawful purposes only. You must not misuse our services in any way that could harm others or breach New Zealand laws.
Account Responsibility: You are responsible for maintaining the confidentiality of your account login details and for any activity under your account.
Limitation of Liability: Zoomerrr is not liable for any loss, damage, or injury resulting from the use of our services, except where required by New Zealand law.
Changes to Terms: We may update these Terms of Use occasionally. Significant updates will be communicated via our app, website, or email.

2. Cookie Policy
Zoomerrr uses cookies and similar technologies to enhance your experience, improve services, and analyse traffic.
What Are Cookies?
Cookies are small text files placed on your device to collect standard internet log and visitor information.
How We Use Cookies:
• Remember your preferences.
• Track app usage and performance.
• Deliver relevant content and promotions.
Managing Cookies: You can adjust your browser settings to refuse or delete cookies, though this may impact functionality.

3. Accessibility Statement
Zoomerrr is committed to providing a digital experience accessible to all New Zealanders, including those with disabilities.
Our Commitment:
• Ensure our apps and website meet accessibility best practices.
• Regularly review and improve accessibility features.
• Respond promptly to feedback on accessibility issues.
If you encounter barriers, contact us at [Insert Contact Email].

4. Data Breach Response Plan
We take data security seriously and have a clear plan to manage data breaches.
In the Event of a Breach:
• Immediately assess the scope and impact.
• Contain and resolve the breach.
• Notify affected individuals if there’s a risk of serious harm.
• Notify the Office of the Privacy Commissioner within 72 hours, as per the Privacy Act 2020.
For breach-related queries, contact [Insert Contact Email].

5. Cybersecurity Policy
Zoomerrr safeguards your personal and payment information.
Security Measures:
• Encrypted (SSL/TLS) data transfers.
• Secure, access-controlled servers.
• Payments processed securely via Stripe Connect.
• Regular system audits and updates.
All staff handling data receive privacy and cybersecurity training.

6. User Rights & Data Access Policy
Under the Privacy Act 2020, you have the right to access and control your personal information.
Your Rights:
• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate details.
• Deletion: Request deletion of your personal data, subject to legal obligations.
To exercise these rights, contact us at [Insert Contact Email]. We will respond within 20 working days.

Contact Us
For any legal, privacy, or security queries, please email us at: [Insert Contact Email]